What is Buildertrend?
Buildertrend is a leading cloud-based construction software designed to help contractors, home builders, and remodelers manage their projects and teams seamlessly. It integrates key features like estimating, scheduling, project management, accounting, customer management, and more on a single platform.
The software aims to streamline workflows, enhance communication and collaboration, provide real-time visibility into project costs and timelines, and help construction firms run their operations efficiently.
Creating Your Buildertrend Account
Before you can dive into the world of streamlined project management, you need to create your Buildertrend account. The process is designed to be user-friendly, ensuring that you can get started without any hassle.
- Visit the Buildertrend Website: Head over to the Buildertrend website where you will find the option to create an account. Click on the designated button to initiate the process.
- Provide Necessary Information: You will be prompted to enter relevant details, such as your name, company information, and contact details. This information helps personalize your Buildertrend experience.
- Choose Your Plan: Depending on your requirements, you’ll select the appropriate plan that aligns with your project management needs. Buildertrend offers various plans tailored to different scales of projects.
- Create Login Credentials: Set up a secure username and password combination. Make sure to choose a strong password to enhance account security.
Buildertrend Login Requirements
- Active Buildertrend Account
- Correct Username and Password
- Internet Connection and Supported Browser
- Device Compatibility
- Two-factor authentication (2FA)
- Email Verification and Account Activation
- Subscribed Plan and Access Permissions
Or
How to Login to Buildertrend Step By Step
Follow these simple steps to login to your Buildertrend account:
- Go to buildertrend.com and click on “Contractor Login” on the top right.
- Enter your username and password on the login page.
- Your username is the email address you used to create your Buildertrend account.
- Click on “Login”. This will log you into the Buildertrend web portal.
Reset Password if Forgotten
- If you forgot your Buildertrend password, simply click “Forgot your password?” on the login page.
- Enter your email address and click Reset Password.
- You will receive an email from Buildertrend with instructions to reset your password.
Troubleshooting Login Issues
Here are some tips for troubleshooting login problems:
Check Username and Password
Make sure you are entering the correct email address associated with your account. Also, confirm that caps lock is not enabled accidentally.
Try Different Browser or Device
Sometimes login issues arise due to browser incompatibility. Try logging in using a different browser or device. Clear cookies and cache if needed.
Contact Buildertrend Support
If the above steps don’t work, contact Buildertrend support via live chat or email. They will help you troubleshoot and resolve the issue promptly.
Key Features of Buildertrend
Buildertrend comes packed with features to manage construction projects smoothly:
Project Management
With Buildertrend, you can create customized workflows, Gantt charts, critical path schedules, task dependencies, and more for flawless project execution. Users can also generate comprehensive punch lists and track issues to completion.
Accounting
The software centralizes accounting with tools for budgeting, invoicing, expense tracking, accounts receivable/payable, and detailed financial reports. Users can manage billing schedules, track payments, and automate workflows for faster processing.
Communication
Buildertrend facilitates seamless communication by allowing teams to share files, photos, notes, and updates in real-time. The Message Board acts like a team inbox for announcements and discussions.
Reporting
Users get access to interactive dashboards and 100+ reports providing real-time visibility into schedules, budgets, trends, productivity, and more. This helps identify problem areas and make data-driven decisions.
Benefits of Using Buildertrend
Here are some key benefits construction businesses can realize by using Buildertrend:
Streamlined Workflows
Buildertrend integrates solutions for the entire project lifecycle on one platform. This eliminates reliance on spreadsheets and manual processes to streamline workflows.
Increased Collaboration
Real-time communication and information sharing between the field and office results in greater transparency and collaboration.
Enhanced Visibility
With centralized access to project data like schedules, documents, and financials, managers can gain greater visibility and control over operations.
How to Download the Buildertrend Mobile App
Here are the steps to download the Buildertrend mobile app on iOS and Android devices:
For iOS (iPhone/iPad):
- Open the App Store on your iOS device.
- Use the search bar to search for “Buildertrend”.
- Tap on the “Buildertrend” app result.
- Tap on the “Get” button to download and install the app.
- If prompted, enter your App Store password or use Touch ID for authorization.
- Once installed, you can find the Buildertrend app icon on your home screen and launch it.
For Android:
- Open the Google Play Store app on your Android device.
- Search for “Buildertrend” in the search bar.
- Tap on the “Buildertrend” app result.
- Tap on the “Install” button to begin downloading the app.
- If prompted, accept any permissions or additional downloads required.
- Once installed, you can find the Buildertrend app icon in your apps menu/home screens and launch it.
Tips for Using Buildertrend Effectively
Here are some tips to help you maximize the value from Buildertrend:
Take Advantage of Features
Invest time exploring all of Buildertrend’s features and see how they can help your business. Turn on and use capabilities like budget tracking, punch lists, change orders, inspection checklists etc.
Set Up User Roles and Permissions
Configure user roles and access permissions based on staff designations to enhance security and control information access.
Use Mobile Apps
Use Buildertrend’s Android and iOS apps to access project information and manage tasks on-the-go. This keeps everyone in sync.
Buildertrend Customer Service
Here are a few ways to contact Buildertrend customer service and get support:
- Call their toll-free number:
The Buildertrend customer service phone number is 1-888-415-7149. This number is available for customers Monday through Friday from 7am – 7pm CT.
- Email support:
You can email Buildertrend customer support at support@buildertrend.com. This will create a ticket for your issue that their team can respond to directly.
- Live chat:
Buildertrend offers live chat support on their website. Look for the chat widget on pages like www.buildertrend.com/support to start a live chat session.
- User forums:
Buildertrend has user forums at support.buildertrend.com where you can post questions and interact with other users and Buildertrend staff.
- Submit a support ticket:
Log into your Buildertrend account and go to the Support page to open a ticket by clicking “Submit a Request”. Add details about your issue.
- Facebook community:
Buildertrend has a Facebook User Group at www.facebook.com/groups/buildertrendusers where you can post questions.
- Twitter support:
You can tweet questions and support requests to @Buildertrend on Twitter.
Conclusion
In summary, Buildertrend is an invaluable construction management software that brings your office and field teams together to deliver projects profitably and efficiently. The powerful tools for project scheduling, budgeting, reporting, and communication enable construction firms to streamline workflows, enhance visibility, and drive collaboration.
Learning how to properly login and troubleshoot access issues helps you maximize uptime. While features like role-based permissions and mobile access help you get the most out of the platform. Leveraging Buildertrend to its full potential gives construction companies a real competitive edge.
FAQs
What is Buildertrend?
Buildertrend is a construction project management software that helps general contractors, home builders, remodelers, and specialty contractors manage their projects and teams. It provides tools for scheduling, bidding, task management, change orders, drawings, invoices, and more.
How do I log in to my Buildertrend account?
To log in, go to app.buildertrend.com and enter your email address and password. If you’ve forgotten your password, you can click the “Forgot Password” link to reset it.
I’m having trouble logging in. What should I do?
If you’re having login issues, first double check that you’re using the correct email and password. If you’re sure the credentials are correct but it’s still not working, try resetting your password or contact Buildertrend support for assistance troubleshooting.
Can I use my Google or Facebook account to log in?
Yes, Buildertrend offers Google and Facebook login options. On the login page, click the Google or Facebook icon and enter your credentials to log in with your existing social media accounts.
How do I logout of Buildertrend?
To logout, click your profile icon in the top right corner and select “Log Out”. This will end your Buildertrend session.
I forgot my password. How can I reset it?
Go to the login page and click “Forgot Password”. Enter the email address associated with your account. You’ll receive an email with a password reset link. Follow the instructions to create a new password.
How do I change my Buildertrend password?
Once logged in, click your profile icon and select “Change Password”. Enter your current password, then enter and confirm your new password. Click “Update” to save the change.
How do I update my email address for logging in?
In your account settings, find the section for changing your login email. Enter and confirm your new desired email address. Click “Save” to update it.
Does Buildertrend use multi-factor authentication?
Yes, Buildertrend supports optional multi-factor authentication (MFA) for added login security. You can enable MFA in your account settings.
How do I get login help or troubleshoot issues?
If you can’t resolve login problems yourself, contact Buildertrend support through live chat or by submitting a support ticket. They’re available weekdays 7am – 7pm CT to help troubleshoot any login issues.
Is there a free version of Buildertrend?
A1: No, Buildertrend does not currently offer a free version. However, they do offer a 30-day free trial to test out the software.
Can I access Buildertrend on multiple devices?
A2: Yes, you can access your Buildertrend account via desktop and mobile apps on multiple devices by using the same login credentials.
Does Buildertrend integrate with QuickBooks?
A3: Yes, Buildertrend offers integration with QuickBooks Online and Desktop to synchronize key financial data.
How do I reset my Buildertrend password?
A4: You can reset your Buildertrend password by clicking “Forgot password” on the login page and following prompts to create a new password.
Can I import data into Buildertrend?
A5: Yes, Buildertrend allows importing data like contacts, schedule, and budgets from Excel or CSV files.
Does Buildertrend offer live chat support?
A6: Yes, Buildertrend provides 24/7 live chat as well as email and phone support.
Is Buildertrend compliant with SOC 2?
A7: Yes, Buildertrend is SOC 2 Type 2 audited for data security.
Can I manage multiple companies in Buildertrend?
A8: Yes, you can create and manage multiple companies within a single Buildertrend account.
Does Buildertrend integrate with accounting software?
A9: Yes, Buildertrend integrates with popular accounting software like QuickBooks and Xero.
Can I customize Buildertrend for my business?
A10: Yes, Buildertrend offers custom fields, layouts, automation rules, workflows, and other configuration options.